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“You matter because you are you. You matter to the last moment of your life, and we will do all we can, not only to help you die peacefully, but to live until you die.”
-Dame Cicely Mary Saunders
Founder of the modern day hospice movement.

Careers


Title Location Job_WorkTime
Social Worker - MSW Yucca Valley, CA Full-Time
Description: The Masters level Social Worker (MSW) is a member of the Interdisciplinary Team whose primary function is to: assess, evaluate, and develop short and long term goals with their member/family with minimal direction. Provide diagnostic assessments of the psychological and economic needs of the member/family unit, define social service goals for alleviating these needs and help provide both the counseling, resources and casework needed to meet these goals.
  • Exercise discretion, use independent judgment and perform thorough assessment of psychosocial, mental health, finances and support of the family system which could potentially effect coordination of member care.  (This includes understanding insurance benefits/coverage, Medi-Cal, etc.).  Assessments will be completed within specified time frames for the Palliative Care and Family Hospice Care programs.
  • Screen for depression, anxiety and other mental illness and assist with facilitation to Mental Health provider as per health plan benefit. In addition and as appropriate, the Palliative Care social worker, will establish services with the Behavioral Health clinic per protocol.  
  • Determine appropriate interventions needed and communicate with the Interdisciplinary Group to ensure positive member outcomes while coordinating immediate and long term goals.
  • Provide psycho-social and emotional support by acting as a liaison between the member, family, Interdisciplinary Group and any other appropriate parties in the Family Hospice Care/Desert Oasis Healthcare system or community to assure well informed health care decisions and continuity of care.
  • Participates in the preparation, evaluation and implementation of the Interdisciplinary Group and develop a plan of care to assure the highest quality of social services is offered to members/families, as well as follow-up.  Educates, coordinates and/or facilitates with the member and/or family any needed community resources.
  • Assist RN Case Manager with member/family education regarding “Life Planning”. This includes completion of POLST, Advance Directive, Serious Illness Discussion, Funeral Plans if applicable and Long Term Care plan. In addition, the Palliative Care social worker will update the Life Planning Template in the EMR and the Hospice social worker will update the entire plan in the EMR and at every IDG.
  • Perform detailed documentation of assessments, follow-up and coordination of care will be completed in the electronic medical record according to organizational policy.
  • Utilize work time and resources effectively and efficiently, complete assigned tasks within specified time limits while maintaining high productivity. 
  • Be available for attending deaths and/or telephone call to the bereaved within 5 days of death.
  • Participates in on-call rotation.
  • Participates in mandatory and one voluntary in-service education program.
  • Perform other duties as assigned.
(10219)
Requirements:
  • Master of Social Worker Degree (MSW) from a school accredited by the Council on Social Work Education and clinical experience relevant to the psychosocial needs of patients and families. Licensure if Licensed Clinical Social Worker (LCSW).
  • One year of social work experience in a health care setting.
  • Knowledge of stress of repeated loss as well as to provide support to the rest of the team.  Knowledge of community resources and the ability to utilize these resources.  Knowledge of the end of life process and bereavement.  Knowledge of non-invasive pain and symptom control.
  • Demonstrates the ability to use good listening and communication skills. 
  • Able to multi-task effectively.
  • Capacity to relate and work as a member of an IDG.
  • Current California driver's license and proof of insurance.
  • Travel required.
RN, Case Manager Palm Springs, CA Full-Time
Description: The RN Case Manager is the member of the interdisciplinary team who is the pivotal person in identifying the physical, psychological, social and spiritual needs of the patient and family.  The RN Case Manager initiates appropriate intervention and support for the patient and family upon admission and provides a continuously appropriate, comprehensive and responsive plan of care.
  • Coordinates the patient’s and families care and services including those of the team, social worker, chaplain, home health aide, volunteer and physician.
  • Responds necessary information to the Team Manager.
  • Monitors the re-certification process.
  • Participates in Interdisciplinary Team Meetings as indicated.
  • Documentation is complete, accurate and timely.
  • Ensures and documents appropriate use of the medications, durable medical equipment and supplies.
  • Educates patients, families and other caregivers.
  • Provides skilled nursing as determined by the interdisciplinary plan of care.
  • Updates care plan regularly and integrates plan of care with any new changes in patient condition. 
  • Appropriately utilizes the skills and resources of contract personnel such as PT, OT, Dietary, Speech and Pharmacy.
  • Performs on site evaluations of Certified Home Health Aides (CHHA) and volunteers.
  • Participates in the on-call rotation, weekends and holiday schedules if situation arises.
  • Integrates Quality Improvement results into the established plan of care.
  • Participates in the orientation of new team members and / or act as a preceptor to nursing students as assigned by the Team Manager.
  • Attends regularly scheduled in-services and educational conferences.
  • Performs other duties as assigned.
(10221)
Requirements:
  • Current California RN License.
  • 1 year experience as a professional nurse, with Diploma, Associate of Science in Nursing (ASN) or Bachelor of Science in Nursing (BSN), BSN may substitute for 1 year of work experience. Previous experience in hospice or home health, preferred.  
  • Knowledge of the principles and practices of primary medical and nursing care.
  • Ability to communicate effectively with individuals within all levels of the organization, patients, providers, and others.
  • Ability to work independently. Ability to utilize critical thinking and judgement to problem solve.
  • BLS required within 60 days of hire.
  • Valid California’s Driver’s license and proof of auto insurance.
RN, Case Manager Palm Springs, CA Full-Time
Description: The RN Case Manager is the member of the interdisciplinary team who is the pivotal person in identifying the physical, psychological, social and spiritual needs of the patient and family.  The RN Case Manager initiates appropriate intervention and support for the patient and family upon admission and provides a continuously appropriate, comprehensive and responsive plan of care.
  • Coordinates the patient’s and families care and services including those of the team, social worker, chaplain, home health aide, volunteer and physician.
  • Responds necessary information to the Team Manager.
  • Monitors the re-certification process.
  • Participates in Interdisciplinary Team Meetings as indicated.
  • Documentation is complete, accurate and timely.
  • Ensures and documents appropriate use of the medications, durable medical equipment and supplies.
  • Educates patients, families and other caregivers.
  • Provides skilled nursing as determined by the interdisciplinary plan of care.
  • Updates care plan regularly and integrates plan of care with any new changes in patient condition. 
  • Appropriately utilizes the skills and resources of contract personnel such as PT, OT, Dietary, Speech and Pharmacy.
  • Performs on site evaluations of Certified Home Health Aides (CHHA) and volunteers.
  • Participates in the on-call rotation, weekends and holiday schedules if situation arises.
  • Integrates Quality Improvement results into the established plan of care.
  • Participates in the orientation of new team members and / or act as a preceptor to nursing students as assigned by the Team Manager.
  • Attends regularly scheduled in-services and educational conferences.
  • Performs other duties as assigned.
(10221)
Requirements:
  • Current California RN License.
  • 1 year experience as a professional nurse, with Diploma, Associate of Science in Nursing (ASN) or Bachelor of Science in Nursing (BSN), BSN may substitute for 1 year of work experience. Previous experience in hospice or home health, preferred.  
  • Knowledge of the principles and practices of primary medical and nursing care.
  • Ability to communicate effectively with individuals within all levels of the organization, patients, providers, and others.
  • Ability to work independently. Ability to utilize critical thinking and judgement to problem solve.
  • BLS required within 60 days of hire.
  • Valid California’s Driver’s license and proof of auto insurance.
Quality Manager (RN) Palm Springs, CA Full-Time
Description: The Quality Manager (QM) is responsible for overall management of the Quality Assessment Performance Improvement (QAPI) program for Family Hospice Care (FHC).  The QM collaborates with members of the Management team to develop, implement and maintain effective, on-going date-driven processes and programs which meet regulatory compliance and maintain FHC standards of practice.
  • Responsible for development, implementation and maintenance of the QAPI program.
  • Implement, monitor, and evaluate performance improvement activities using continuous quality improvement principles and methodologies.
  • Performs data analysis and identifies opportunities for improvement.
  • Manages and coordinates all QAPI data collection activities and databases.
  • Compiles, trends and reports quality data, following the QAPI Program Plan. Creates and coordinates presentation to QAPI Committee and the Leadership Team. Collaborates with Administrator in creation and presentation of annual evaluation to the governing board.
  • Actively participates with leadership in clinical record review to monitor compliance with Conditions of Participation, Clinical Outcomes, and Standards of Practice.
  • Responsible for CMS mandated reporting of Hospice Quality Measures & the analysis of Hospice CAHPS survey results.
  • Coordinates reporting and tracking of unusual occurrences and adverse events (including Ca Department of Health reporting as mandated). Performs causal analysis and facilitates performance improvement activities. 
  • Responsible for preparation and participation with compliance surveys and medical reviews e.g. state surveys, ADR’s.
  • Maintains current knowledge related to Medicare Conditions of Participation, regulatory compliance and standards of practice; coordinates updates to leadership team.
  • Responsible for the development and annual review of all Hospice Policies & Procedures in collaboration with Leadership Team.
  • Educates Hospice staff on an on-going basis with updates to Conditions Of Participation, regulatory, compliance and standards of practice.
  • Collaborates with Administrator in the Implementation and Maintenance of; FHC’s Compliance Program, HIPAA Privacy Rule (accountability for all matters related to compliance with Privacy Rule), HIPAA Security Rule (accountability for all matters related to safeguarding the confidentiality, integrity and availability of electronically protected health information) and designates responsibilities and duties, as appropriate.
  • Other duties as assigned
(10289)
Requirements:
  • RN with current licensure to practice professional nursing in the state of California.  Bachelor's degree in nursing preferred.
  • Minimum 5 years experience in a health care environment.
  • Moderate to advanced knowledge of QAPI principles and methodologies.
  •  Basic computer skills (Word, Excel) and interpersonal skills.
  • Able to manage self and others in a team-oriented, collaborative environment while meeting deadlines and achieving targets.
  • Valid California driver's license and proof of automobile insurance.
RN Admissions/Visits Palm Springs, CA Full-Time
Description: The Admissions-Visits Nurse is a registered nurse and a Team member whose primary responsibility is to present FHC services and philosophy to patients and families in a manner that result in the admission of appropriate patients.
  • Evaluates patients for hospice appropriateness using medical records review and consultation with Supervisor, DPCS and Medical Director.
  • Provides direct patient care and telephonic triage, as defined in State Nurse Practice Act. 
  • Provides appropriate pain/symptom management. Evaluates patient’s response to treatments/medications.
  • Assess and provide patient and family/caregiver education and information pertinent to diagnosis and self-plan of care.
  • Explain benefits of hospice program and obtain signature of informed consent.
  • Admit patients, develop plan of care and complete and submit relevant paperwork in accordance with FHC policies.
  • Obtain data on physical, psychological, social and spiritual factors that may influence patient/family health status and incorporate into plan of care.
  • Orders DME, Medications and supplies as needed.
  • Build referral source relationships to support the growth of FHC.
  • Maintain clinical and professional competence.
  • Assist with the continuity of care and discharge planning from facilities.
  • Following admission, ensure smooth transition of new patients to case manager assigned.
  • Provides skilled nursing as determined by IDG plan of care.
  • Follow case manager instructions within scope of practice.
  • Report changes in patient needs and status as needed.
  • Perform other duties as assigned.
(10634)
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Requirements:
  • Current California RN license.
  • 1 year of RN experience. 2-3 years of hospice or home health nursing experience, preferred
  • Knowledge of state and federal regulations relating to hospice participation.
  • Able to multi-task effectively and work as a team.
  • Works well independently.
  • BLS required within 60 days of hire.  
  • Travel required.  Current California driver's license and proof of insurance.
  • Excellent observation, diagnostic, medication management and clinical documentation skills.