“You matter because you are you. You matter to the last moment of your life, and we will do all we can, not only to help you die peacefully, but to live until you die.”

-Dame Cicely Mary Saunders

Founder of the modern day hospice movement.

Careers

Title	Location	Job_WorkTime
RN Triage, FHC	Palm Springs, CA	Full-Time
Description: Provides telephonic triage and direct patient care after normal business hours. Follows care plan, provides treatments, and works collaboratively with the members of the team to help meet positive patient care outcomes. Directs and supervises LVN's as necessary. Provides direct patient care and telephonic triage, as defined in State Nurse Practice Act. Responds to urgent and family/patients calls during "after normal business hours" through collaboration with on-call contracted answering service. Directs and supervises LVN's to respond to on-call needs and patient visits. Provides accurate and timely documentation of patient services to reflect the plan of care, including submission to the of office. Provides appropriate pain/symptom management. Evaluates patient's response to treatments/medications. Assess and provide patient and family/caregiver education and information pertinent to diagnosis and self plan of care. Participates in coordination of hospice services, appropriately reporting the identified needs for hospice interdisciplinary group members (CHHA, OT, PT, MSW, Dietitian, Manager, ST). Ensures medications profiled with HP in a timely manner and DME ordered as appropriate. Assist with the continuity of care/changes in LOC (GIP/Respite/Routine SNF admissions) and discharge planning from facilities as required. Performs other duties as assigned within scope of practice. (10525)
Requirements: Resides in Southern California area. Current California RN license required. Minimum of one year clinical nursing experience required. Previous Home health or hospice experience required. Understanding of guidelines and scope of nursing practice. Able to effectively communicate with all team members and customers. Able to work independently with minimal supervision to ensure that patient care is adequate and appropriate. Able to work as part of interdisciplinary team to effectively manage patient care. BLS required within 60 days of hire. Current drivers license and proof of insurance required.
RN Triage, FHC	Palm Springs, CA	Full-Time
Description: Provides telephonic triage and direct patient care after normal business hours. Follows care plan, provides treatments, and works collaboratively with the members of the team to help meet positive patient care outcomes. Directs and supervises LVN's as necessary. Provides direct patient care and telephonic triage, as defined in State Nurse Practice Act. Responds to urgent and family/patients calls during "after normal business hours" through collaboration with on-call contracted answering service. Directs and supervises LVN's to respond to on-call needs and patient visits. Provides accurate and timely documentation of patient services to reflect the plan of care, including submission to the of office. Provides appropriate pain/symptom management. Evaluates patient's response to treatments/medications. Assess and provide patient and family/caregiver education and information pertinent to diagnosis and self plan of care. Participates in coordination of hospice services, appropriately reporting the identified needs for hospice interdisciplinary group members (CHHA, OT, PT, MSW, Dietitian, Manager, ST). Ensures medications profiled with HP in a timely manner and DME ordered as appropriate. Assist with the continuity of care/changes in LOC (GIP/Respite/Routine SNF admissions) and discharge planning from facilities as required. Performs other duties as assigned within scope of practice. (10525)
Requirements: Resides in the Southern California area. Current California RN license required. Minimum of one year clinical nursing experience required. Previous Home health or hospice experience required. Understanding of guidelines and scope of nursing practice. Able to effectively communicate with all team members and customers. Able to work independently with minimal supervision to ensure that patient care is adequate and appropriate. Able to work as part of interdisciplinary team to effectively manage patient care. BLS required within 60 days of hire. Current drivers license and proof of insurance required.
LVN Triage, FHC	Palm Springs, California	Full-Time
Description: The LVN is responsible for providing direct patient care under the supervision of a registered nurse. Responsibilities include following the plan of care, providing treatments, and working collaboratively with the members of the team to help meet positive patient care outcomes. Provides direct patient care as defined in State Nurse Practice Act. Implements current nursing practice following a patient assessment and an approved plan of care initiated by the registered nurse, as required. Responds to urgent and family/patients calls, as required. Provide accurate and timely documentation of patient services to reflect the plan of care. Assess and provide patient and family/caregiver education and information pertinent to diagnosis and self plan of care. Participates in the coordination of Hospice/PC services, appropriately reporting the identified needs for Hospice/PC interdisciplinary group members i.e. PT, OT, ST, dietitian etc. Uses equipment and supplies effectively and efficiently. Provides appropriate pain/symptom management. Evaluates patient’s response to treatments/medications. Participates in personal, professional growth and development. Also participates in organization's quality management program. Performs other duties as assigned. (10223)
Requirements: Licensed Vocational Nurse in the State of California. One year experience as an LVN. Knowledge of the principles and practices of primary medical and nursing care. Understands the philosophy of hospice concept preferred. Demonstrates the ability to use good verbal and written communication skills. Good organizational skills. Ability to work as a team member. BLS required within 60 days of hire. Current California driver's license and proof of insurance.
RN Case Manager, FHC	Palm Springs, California	Full-Time
Description: The RN Case Manager is the member of the interdisciplinary team who is the pivotal person in identifying the physical, psychological, social and spiritual needs of the patient and family. He/She initiates appropriate intervention and support for the patient and family upon admission and provides a continuously appropriate, comprehensive and responsive plan of care. Coordinates the patient’s and families care and services including those of the team, social worker, chaplain, home health aide, volunteer and physician. Responds necessary information to the Team Manager. Monitors the re-certification process. Participates in Interdisciplinary Team Meetings as indicated. Documentation is complete, accurate and timely. Ensures and documents appropriate use of the medications, durable medical equipment and supplies. Educates patients, families and other caregivers. Provides skilled nursing as determined by the interdisciplinary plan of care. Updates care plan regularly and integrates plan of care with any new changes in patient condition. Appropriately utilizes the skills and resources of contract personnel such as PT, OT, Dietary, Speech and Pharmacy. Performs on site evaluations of Certified Home Health Aides (CHHA) and volunteers. Participates in the on-call rotation, weekends and holiday schedules if situation arises. Integrates Quality Improvement results into the established plan of care. Participates in the orientation of new team members and / or act as a preceptor to nursing students as assigned by the Team Manager. Attends regularly scheduled in-services and educational conferences. Performs other duties as assigned. (10221)
Requirements: Resides in Southern California area. Current/valid Registered Nurse licensed in the State of California. Registered Nurse shall have a minimum of (a) one (1) year experience as a professional nurse within the last (3) years and holds a current CA RN license. Previous experience in hospice or home health preferred. Knowledge of the principles and practices of primary medical and nursing care. Demonstrates the ability to use good listening and communication skills. Able to multi-task effectively. Capacity to relate and work as a member of an IDT. BLS required within 60 days of hire. Current California driver's license and proof of insurance.
Team Coordinator	Palm Springs, California	Full-Time
Description: The primary function of the Team Coordinator is to provide staff support to their team members, patients and family members, to maintain active medical records, and be responsible for obtaining physician signatures in accordance to policy and procedures. Maintains patient electronic medical records. (e.g. demographics, confidential communication, etc.) Responsible for obtaining all necessary signatures from physicians, staff and others as necessary for authorizations, certifications, doctor’s orders and release of information from Hospice to other parties. Coordinates and facilitates communication for Team Managers and other staff following Language of Caring (LOC) etiquette. Keeps daily schedule for team members as appropriate. (e.g. moving visits). Enters patient care information into data base, monitors event tracking including recertification dates, and provides back up documentation to the Billing Department as requested. Prepares agenda and attends weekly team meetings. Orders DME and maintains record of order and delivery dates. Performs other duties such as routine correspondence, scheduling coverage personnel, and contacting outside agencies. Coordinates all aspects of patient transportation. (e.g. check eligibility, create authorization, scheduling) Performs other duties as assigned. (10229)
Requirements: High school graduate or equivalent required. One year experience in healthcare or hospice. Knowledge of Medical Terminology preferred. Ability to type 25 wpm. Must have computer experience in MS Word and Excel. Detailed oriented. Good communication and telephone skills.
Team Manager, FHC	Palm Springs, California	Full-Time
Description: The Team Manager evaluates and coordinates the various members of the interdisciplinary team to assure continuity of care from admission to discharge. Manages patient care services of the team to ensure services are rendered reflective of the plan of care. Coordinates palliative care measures for pain and symptom management with both the Attending Physician and Medical Director regarding palliative care measures for pain and symptom management. Assures complete and accurate data and documentation are available to make re-certification decisions and further assures that those decisions are made on a timely basis. Reviews all prospective potential live discharges for extended prognosis; to assure effective discharge planning. (Follow FHC protocol). Reviews the type and level of team services provided (staffing, medications, DME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations. Facilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and family. Participates in Administrative On-Call rotation. In conjunction with the Administrator/DPCS, responsibilities include: Hiring Interviews, selection, training, supervision, evaluation and quality assurance and performance improvement of team members. Assures staff competence and performance levels through making field visits, documentation evaluation and team based in-services on FHC values, principles and practices and team growth. A resource and mentor for staff, clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior. Oversees all team schedules to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations. Participates in Quality Assessment Performance Improvement. Participates in Community Outreach. Oversees and Manages Cost Containment and performs other duties as required. (10222)
Requirements: Current/valid Registered Nurse licensed in the State of California. Registered Nurse shall have a minimum of 1 year experience as a professional nurse within the last 3 years. A minimum of 3 years hospice supervisory or management experience preferred. A clear understanding of the hospice philosophy. Knowledge of the general principles and practices of nursing care. Excellent understanding of the Interdisciplinary Team process. Demonstrates the ability to supervise and direct professional and administrative personnel. Able to multi-task effectively. Effective listing and communication skills. Current California driver's license and proof of insurance.
RN Case Manager, FHC	Palm Springs, California	Full-Time
Description: The RN Case Manager is the member of the interdisciplinary team who is the pivotal person in identifying the physical, psychological, social and spiritual needs of the patient and family. He/She initiates appropriate intervention and support for the patient and family upon admission and provides a continuously appropriate, comprehensive and responsive plan of care. Coordinates the patient’s and families care and services including those of the team, social worker, chaplain, home health aide, volunteer and physician. Responds necessary information to the Team Manager. Monitors the re-certification process. Participates in Interdisciplinary Team Meetings as indicated. Documentation is complete, accurate and timely. Ensures and documents appropriate use of the medications, durable medical equipment and supplies. Educates patients, families and other caregivers. Provides skilled nursing as determined by the interdisciplinary plan of care. Updates care plan regularly and integrates plan of care with any new changes in patient condition. Appropriately utilizes the skills and resources of contract personnel such as PT, OT, Dietary, Speech and Pharmacy. Performs on site evaluations of Certified Home Health Aides (CHHA) and volunteers. Participates in the on-call rotation, weekends and holiday schedules if situation arises. Integrates Quality Improvement results into the established plan of care. Participates in the orientation of new team members and / or act as a preceptor to nursing students as assigned by the Team Manager. Attends regularly scheduled in-services and educational conferences. Performs other duties as assigned. (10221)
Requirements: Resides in Southern California area. Current/valid Registered Nurse licensed in the State of California. Registered Nurse shall have a minimum of (a) one (1) year experience as a professional nurse within the last (3) years and holds a current CA RN license. Previous experience in hospice or home health preferred. Knowledge of the principles and practices of primary medical and nursing care. Demonstrates the ability to use good listening and communication skills. Able to multi-task effectively. Capacity to relate and work as a member of an IDT. BLS required within 60 days of hire. Current California driver's license and proof of insurance.
Social Worker, MSW (FHC)	Palm Springs, California	Per Diem
Description: The Masters level Social Worker (MSW) is a member of the Interdisciplinary Team whose primary function is to: assess, evaluate, and develop short and long term goals with their member/family with minimal direction. Provide diagnostic assessments of the psychological and economic needs of the member/family unit, define social service goals for alleviating these needs and help provide both the counseling, resources and casework needed to meet these goals. Exercise discretion, use independent judgment and perform thorough assessment of psychosocial, mental health, finances and support of the family system which could potentially effect coordination of member care. (This includes understanding insurance benefits/coverage, Medi-Cal, etc.). Assessments will be completed within specified time frames for the Palliative Care and Family Hospice Care programs. Screen for depression, anxiety and other mental illness and assist with facilitation to Mental Health provider as per health plan benefit. In addition and as appropriate, the Palliative Care social worker, will establish services with the Behavioral Health clinic per protocol. Determine appropriate interventions needed and communicate with the Interdisciplinary Group to ensure positive member outcomes while coordinating immediate and long term goals. Provide psycho-social and emotional support by acting as a liaison between the member, family, Interdisciplinary Group and any other appropriate parties in the Family Hospice Care/Desert Oasis Healthcare system or community to assure well informed health care decisions and continuity of care. Participates in the preparation, evaluation and implementation of the Interdisciplinary Group and develop a plan of care to assure the highest quality of social services is offered to members/families, as well as follow-up. Educates, coordinates and/or facilitates with the member and/or family any needed community resources. Assist RN Case Manager with member/family education regarding “Life Planning”. This includes completion of POLST, Advance Directive, Serious Illness Discussion, Funeral Plans if applicable and Long Term Care plan. In addition, the Palliative Care social worker will update the Life Planning Template in the EMR and the Hospice social worker will update the entire plan in the EMR and at every IDG. Perform detailed documentation of assessments, follow-up and coordination of care will be completed in the electronic medical record according to organizational policy. Utilize work time and resources effectively and efficiently, complete assigned tasks within specified time limits while maintaining high productivity. Be available for attending deaths and/or telephone call to the bereaved within 5 days of death. Participates in on-call rotation. Participates in mandatory and one voluntary in-service education program. Perform other duties as assigned. (10219)
Requirements: Master of Social Worker Degree (MSW) from a school accredited by the Council on Social Work Education and clinical experience relevant to the psychosocial needs of patients and families. Licensure if Licensed Clinical Social Worker (LCSW). One year of social work experience in a health care setting. Knowledge of stress of repeated loss as well as to provide support to the rest of the team. Knowledge of community resources and the ability to utilize these resources. Knowledge of the end of life process and bereavement. Knowledge of non-invasive pain and symptom control. Demonstrates the ability to use good listening and communication skills. Able to multi-task effectively. Capacity to relate and work as a member of an IDG. Current California driver's license and proof of insurance. Travel required.

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